Announcement: May 3rd, 2001

Hello fellow members,

The agenda of our latest meeting with Rogers management on April 5th, has just been posted. It can be found at

Once again, I apologize for the long wait that you have endured to see this. A report of the occurrences at that meeting have yet to be posted, but I promise you that they will. Many of us within the senior membership of the RBUA have not had very much spare time over the past month- in some cases even longer than that- to tend to our normal organizational duties.

Some of you have complained loudly and frequently about our not posting this information in a timely fashion. A few have even accused us of purposefully withholding all info regarding the meeting in an attempt to subvert the "truth", whatever it may be.

I would like to assure each and every one of you that it was the absence of free time and ONLY the absence of free time that prevented us from posting this information any earlier. The same applies to the forthcoming meeting report. Please keep in mind that we are and have always been unpaid volunteers. Our finding time away from friends, family and work is absolutely essential to the group's efficient and proper operation.

The latest management meeting differed greatly from past meetings in the following capacity:

  • there were far more people in attendance- both from our group and Rogers
  • there were three presentations made, as opposed to the characteristic one
  • the duration of the meeting outlasted the previous longest meeting by 2 1/2 to 3 hours
  • Rogers requested that this latest meeting take place, rather than the other way around as how it was at every previous meeting

Putting to paper all that happened at the last meeting is not a simple task. In the past, it was just myself who attended, along with several Rogers management personnel. Devising a report was fairly straightforward. This time, however, the report must be constructed collectively, which is definitely far more complicated than previous ventures.

All attendees from the RBUA felt that the meeting was a successful one. Rogers presented everything they wanted to present to us, so they most likely feel the same way. My main impression was that Rogers appears to be markedly more serious than in the past about tackling problems related to the Rogers@Home internet service. We shall be keeping a close eye on the state of the service, as always, to ascertain its consistency and stability.

Please stay tuned for a full report of what occurred at the April 5th meeting.


Chris Weisdorf

President and Technical Director,
Residential Broadband Users' Association

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